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BUILD YOUR LEADERS AND TEAMS

BUILD YOUR LEADERS AND TEAMS
WITH EROLINK TRAINING WORKSHOPS!


Smart Sell (Sales): Ideal for Team Members and Non-Managers
Duration: Three Days, Cost: $220 per learner, Dates; 06-08 November 2012

Cashier Training: Ideal for Team Members and Non-Managers
Duration: One day, Cost: $80 per learner, Dates; 20 November 2012

Communication Skills for Managers: Ideal for Managers
Duration: Three Days, Cost: $400/per learner, Dates: 28-30 November 2012

Building Sales and Account Managers: Ideal for Sales/Account Management and Executives
Duration: Three Days, Cost: $495 per learner, Dates; 11-13 December 2012

Smart Sell (Sales) workshop overview
Become a smart sales person; learn the secret to convincing your clients to buy more than they asked for! Learn about how important features, advantage ad benefits are to increasing your revenue. What are sales, good sales vs. bad sales? What do you sell? Overcoming objections and problem solving. What are the moments of truth? Service Vs Product. Learn about the Ps and Qs of Marketing. Customer Service and the bottom line.

Cashier Training workshop overview
Cashiers are vital components of any point of sale. In this training learn how to avoid mistakes by being organized and focused. Identify customer’s needs and provide efficient service. Learn about impulse buying and value-add-ons. Learn valuable techniques that leave a memorable impression with the client by providing good communication and customer service.

Communication Skills for Managers workshop overview
Effective interpersonal communication is essential not only when leading a team but in any situation involving the interaction between individuals. This three day workshop aims to make participants aware of the importance of effective communication; provides them with the necessary tools and techniques to improve this skill. First understanding the communication process, identifying the barriers to communication and finding solutions to these, then through exercises will develop active listening, feedback, building rapport, and persuasion skills.

Building Sales and Account Managers workshop overview
This workshop is targeted at Sales Managers, Account Managers, and Executives who are managing ‘Key Accounts’ within a business to business environment. The key learning form this workshop is prioritizing resources to maximize margin and profit. This will be achieved by developing a sales plan for each strategic account, lead the buying process and close more sales, evaluate opportunities. An essential capacity building workshop that will drive the sales force.

About Erolink:
Erolink is the leading recruitment and outsourcing company in Tanzania, offering an extensive range of training and development options in strategic partnership with Engage Limited. All Erolink public events are accessible to both individuals and organizations wishing to build their leadership, management, and team skills. All training events will be held at Erolink’s new purpose built training centre, on 1720 Haile Selassie Road. For more information on these and other training courses available please go to www.erolink.co.tz/education.

Facilitators/Trainers:
Matthew Morgan-Jones is the Managing Director of Engage Limited and Associate GM, Education & Training for Erolink. He has over eighteen years of international human development experience, with a track record of developing and delivering strategic leadership, operational and soft skills learning options that; motivate, engage and lead individuals to meet their potential and importantly building capacity within businesses.
Tia Khatib is Consultant, Education & Training for Erolink, specializing in training interventions that motivate, develop and engages participants. Her depth of international retail, sales and service, tourism and hospitality, and airline industry experience, coupled with her understanding and appreciation of her home country culture, Tanzania, enables her to build trust and rapport with her learners.
Call a Erolink Trainer now for more details:
Call: +255-686-222771 and +255-686-222551
Email: education@erolink.biz
Head Office & Training Centre
1720 Haile Selassie Road,
Masaki, Dar-es-Salaam, Tanzania
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