BUILD YOUR LEADERS AND TEAMS WITH EROLINK TRAINING
WORKSHOPS!
Smart Sell
(Sales): Ideal for Team Members and
Non-Managers
Duration: Three Days,
Cost: $220 per learner, Dates; 06-08 November 2012
Cashier
Training: Ideal for Team Members and
Non-Managers
Duration: One day, Cost:
$80 per learner, Dates; 20 November 2012
Communication
Skills for Managers: Ideal for
Managers
Duration: Three Days, Cost:
$400/per learner, Dates: 28-30 November
2012
Building Sales and Account
Managers: Ideal for Sales/Account Management and
Executives
Duration: Three Days, Cost:
$495 per learner, Dates; 11-13 December 2012
Smart Sell
(Sales) workshop overview
Become a
smart sales person; learn the secret to convincing your clients to buy more than
they asked for! Learn about how important features, advantage ad benefits are to
increasing your revenue. What are sales, good sales vs. bad sales? What do you
sell? Overcoming objections and problem solving. What are the moments of
truth? Service Vs Product. Learn about the Ps and Qs of Marketing. Customer
Service and the bottom line.
Cashier Training workshop
overview
Cashiers are vital components
of any point of sale. In this training learn how to avoid mistakes by being
organized and focused. Identify customer’s needs and provide efficient service.
Learn about impulse buying and value-add-ons. Learn valuable techniques that
leave a memorable impression with the client by providing good communication and
customer service.
Communication Skills for Managers
workshop overview
Effective
interpersonal communication is essential not only when leading a team but in any
situation involving the interaction between individuals. This three day workshop
aims to make participants aware of the importance of effective communication;
provides them with the necessary tools and techniques to improve this skill.
First understanding the communication process, identifying the barriers to
communication and finding solutions to these, then through exercises will
develop active listening, feedback, building rapport, and persuasion
skills.
Building Sales and Account Managers workshop
overview
This workshop is targeted at
Sales Managers, Account Managers, and Executives who are managing ‘Key Accounts’
within a business to business environment. The key learning form this workshop
is prioritizing resources to maximize margin and profit. This will be achieved
by developing a sales plan for each strategic account, lead the buying process
and close more sales, evaluate opportunities. An essential capacity building
workshop that will drive the sales force.
About Erolink:
Erolink is the leading recruitment and outsourcing
company in Tanzania, offering an extensive range of training and development
options in strategic partnership with Engage Limited. All Erolink public
events are accessible to both individuals and organizations wishing to build
their leadership, management, and team skills. All training events will be held
at Erolink’s new purpose built training centre, on 1720 Haile Selassie Road.
For more information on these and other training courses available please go to
www.erolink.co.tz/education. Facilitators/Trainers: Matthew
Morgan-Jones is the Managing Director of Engage Limited and Associate
GM, Education & Training for Erolink. He has over eighteen years of
international human development experience, with a track record of developing
and delivering strategic leadership, operational and soft skills learning
options that; motivate, engage and lead individuals to meet their potential and
importantly building capacity within businesses. Tia Khatib
is Consultant, Education & Training for Erolink, specializing in
training interventions that motivate, develop and engages participants. Her
depth of international retail, sales and service, tourism and hospitality, and
airline industry experience, coupled with her understanding and appreciation of
her home country culture, Tanzania, enables her to build trust and rapport with
her
learners.
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